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Retail is a booming industry with plenty of job opportunities. In this article, we take a look at the top 10 most popular retail job titles and what they entail.
According to Indeed Career Trends, retail is the second most popular job sector in the United States, with 422,340 job openings. In this article, we’ll go through the most common retail job titles. Selecting the appropriate title for your retail workers can assist you in attracting adequate people for each job opportunity. If you’re a store, this list will also assist you in forecasting demand for various kinds of retail employment.
The Top Ten Retail Job Titles
1. Retail Sales Representative
What they do
Retail sales associates have a variety of duties that aid in the running of retail shops. They keep the shop looking nice and help customers with any sales or product questions. Retail employees are also responsible for replenishing goods and, if required, staffing the cash register.
Characteristics
To adequately handle consumer complaints regarding goods, discounts, and loyalty programs, candidates must have excellent communication skills and be able to learn fast and think on their feet.
The number of times clicked on Indeed
10.3 million people
2. Cashier
What they do
Although some businesses use the terms retail sales associate and cashier interchangeably, the two professions are not interchangeable. The former is in charge of the sales floor, while the latter is in charge of the cash register. The main responsibility of the cashier is to accept orders from customers and process payments and receipts. If you’re going to hire cashiers, make sure you have a good POS system in place for them to utilize.
Characteristics
To keep track of receipts, a cashier has to be well-organized. Above all, the applicant must have a keen eye for detail to ensure that the overall bill and payment are always in sync.
The number of times clicked on Indeed
There were 3.4 million clicks.
3. Teller
What they do
Tellers help bank clients in a variety of ways, including account transactions, customized banking recommendations, and account balance management.
Characteristics
Tellers must have excellent customer service skills and pay close attention to details during their shift since they are working with customers and money.
The number of times clicked on Indeed
2.08 million people
4. Manager of the Store
What they do
In a retail store, store managers are in charge of staff management and day-to-day operations. They also undertake a variety of tasks to keep the shop running well, such as recruiting, inventory management, training, and customer service.
Characteristics
Prior sales management expertise in managing a team, ideally in the same area of business, is required. Strong problem-solving and communication abilities are also needed.
The number of times clicked on Indeed
1.4 million people
5. Merchandiser
What they do
Merchandisers are in charge of devising methods to ensure that the right goods, in the right amounts, appear in the proper sections of the shop. To manage stock levels and improve profitability, the merchandiser looks at trends and analyzes product performance. Invest in inventory management software to assist merchandisers in doing their duties effectively.
Characteristics
The applicant must be able to manage a physically demanding job, as well as multitask and fulfill deadlines. For location assignments, the individual must also have a valid driver’s license. Finally, in order to establish strong connections with store management and employees, the ideal merchandiser has excellent communication and interpersonal skills.
The number of times clicked on Indeed
1.3 million clicks.
6. Stocking Associate
What they do
Stocking employees are mainly responsible for arranging and replenishing shelves with ready-to-sell items. As goods are sold during the shift, the stocking employee follows corporate protocol to effectively cycle merchandise.
Characteristics
A stocking associate must be able to carry large items and stand for extended periods of time. Furthermore, the individual must be able to utilize receiving equipment. It’s also necessary to have basic reading, comprehension, and arithmetic abilities.
The number of times clicked on Indeed
There have been 921,506 clicks on this page.
7. Store Manager’s Assistant
What they do
Assistant store managers juggle a variety of responsibilities in order to assist with day-to-day operations. Staff management, merchandising, employee scheduling, and customer management are some of the responsibilities of the assistant store manager.
Characteristics
Prior experience in team leadership, management, and training, especially in retail management, is required. Furthermore, the applicant must be able to deal successfully with a wide range of human resources and labor problems. Finally, the candidate must have knowledge in visual merchandising and inventory management.
The number of times clicked on Indeed
834,954 clicks.
8. Customer Service Representative
What they do
Customer service employees do the same thing that retail sales associates do on the sales floor, except they do it over the phone or through email. They respond to consumer complaints in accordance with corporate policy.
Characteristics
The ideal customer care representative will have prior expertise with customer service software and be able to use web-based tools. They also have excellent writing and/or verbal communication skills, which they use to successfully handle client problems. To successfully manage difficult circumstances, individuals must be able to remain calm and keep emotions under control.
The number of times clicked on Indeed
There have been 691,373 clicks on this page.
9. Grocery Associate/Stock Clerks in Grocery Stores
What they do
Grocery Associates are mainly responsible for keeping track of the stock order at the supermarket or grocery shop. They are in charge of the whole process of stocking supermarket shelves, from receiving to product presentation. To keep shelves orderly, a grocery shop should have a well-structured SKU numbering system.
Characteristics
A grocery shop employee must be able to carry large goods and be ready to move about during the shift. To maintain visual standards, candidates must have strong communication and understanding abilities, as well as outstanding cleaning skills.
The number of times clicked on Indeed
There have been 678,861 clicks on this page.
10. Retail Assistant Manager
What they do
The duties of a retail assistant manager are similar to those of an assistant store manager. Customer service, staff management, recruiting, and sales are among the tasks performed to help the store manager.
Characteristics
Prior experience leading and managing teams, particularly in the retail sector, is required of the ideal retail assistant manager. To encourage team members and handle employee and customer problems, the applicant must also have good writing and verbal communication abilities as well as strong interpersonal skills.
The number of times clicked on Indeed
There have been 558,959 clicks.
Final Thoughts
Job seekers seeking employment in the retail sector often apply for front-line jobs and first-line management positions. What do you think of the most common retail job titles? Please leave your thoughts in the box below.
Frequently Asked Questions
What is the job title for retail?
Retail is a job title that covers a number of different roles, such as store clerk or sales associate.
What are some cool job titles?
Some cool job titles are Head of the Department, Inventor, and Inventing.
What are the 5 key roles in retailing?
There are many different ways to categorize roles in retail, but the five most common categories are sales associate, cashier, stocker, buyer, and warehouse.
